Technical Support

SEMCO is renowned for its Customer Service. If it’s pre-purchase research or post-sales technical support, please contact us. Listed below are important contact points for any questions you might have:

For Warranty and RMA information, please see the Sales Page. Our Toll Free is 800 995 0636 (same extensions as above).

Product Software

The latest software for SEMCO’s family of receivers.

You are required to consult SEMCO technical staff before downloading and installing this software. The latest software may not be compatible with all receiver configurations. You will be required to provide the chassis serial number and the current GUI version installed. Unauthorized installation of this software on any other chassis, may render the system inoperable and may void your warranty.

For customers with receiver touchscreens, the installation files are available below. Please note that the touchscreen files only work with RCMS GUI version 2.6.8 and above. Full touchscreen functionality is only guaranteed if the receiver RCMS client is updated to the latest revision.

Software	Version	Date	Download
RCMS Local (Local) (for Windows based receivers)	1.4.4.0	17-May-16	RCMS Local v1.4.4.0.zip
RCMS Remote (Remote) (for Windows based receivers)	1.2.4.0	17-May-16	RCMS Remote v1.2.4.0.zip
RCMS / SGCMS Remote Command Interface	1.0.2	17-Nov-11	RCI v1.0.2.zip
SLTS System Level Telemetry Software (for RC300 systems)	1.3.1.19	12-May-23	SLTS v1.3.1.19.zip
RC300 Receiver Software	X	11-Jan-22	RC300.zip
SGCMS Telemetry Signal Simulator Client (Local) (for TSS200C firmware)	4.1.4.0	13-Oct-14	SGCMS Client v4.2.0.0.zip
SGCMS Telemetry Signal Simulator Server (Remote) (for TSS200C firmware)	4.2.0.0	14-Nov-13	SGCMS Server v4.1.4.0.zip
SGCMS Telemetry Signal Simulator Client (Local) (for TSS200D firmware)	5.3.2.2	29-Aug-17	SGCMS Client v5.3.2.2.zip
SGCMS Telemetry Signal Simulator Server (Remote) (for TSS200D firmware)	5.2.0.0	26-Aug-15	SGCMS Server v5.2.0.0.zip
MCCS Multi-Coupler Control Software	2.0.0.0	7-Jun-13	MCCSv2.0.0.0.zip
4.3″ Touchscreen (RC400 & RC200 Series)* (RCMS v1.3.9.2 and later)	1.1.1	3-Oct-14	43LCD v1.1.1.zip
7″ Touchscreen (RC600 & RC400 Series)* (RCMS v1.3.9.2 and later)	1.1.3	13-May-16	7LCD v1.1.3.zip
4.3″ Touchscreen (TSS200A)*(SGCMS Client v4.1.3.0 or higher)	1.0.1	7-Nov-13	TSS200 Touchscreen v1.0.1.zip
4.3″ Touchscreen (TSS200A)* (SGCMS Client v5.2.0.0 or higher)	2.0.1	4-Mar-15	TSS200 Touchscreen v2.0.1.zip
Wake-on-LAN			WOL.zip
Lantronix Software ( IP discovery tool for RC300 based devices)			Lantronix.zip

Please Note: Certain touchscreen versions require minimum GUI versions. To ensure full compatibility, update both GUI and touchscreen to the latest versions as shown above.

User Manuals

RF & Telemetry Products
RC100 Series, 1U Receiver Systems	RC100C Receiver User Guide.pdf
RC200A Series, 2U Receiver Systems	R200A Series Manual.pdf
RC300 Series, 3U Receiver Systems	RC300C Receiver User Guide.pdf
R400 / RC400, 4U Receiver Systems	TMReceiverUserGuide.pdf
R600 / RC600A, 6U Receiver Systems	TMReceiverUserGuide.pdf
PTR110 Series, Portable Telemetry Receiver	TMReceiverUserGuide.pdf
RPTS100, Ruggedized Portable Telemetry Signal Simulator	RPTS100Man.pdf
PHTS108, Portable Handheld Telemetry Simulator	PHTS108 User’s Guide.pdf
RT100 / RT200A Series, Antenna Tracking Receiver	RT200Man.pdf
TSS200A, Telemetry Signal Simulator	TSS200AMan.pdf
TSS200B, Telemetry Signal Simulator	TSS200BMan.pdf
MC108A-2, RF Multi-Coupler	MC108A-2Man.pdf
PCI600-Kit, Telemetry Card Set	Telemetry-Card-Set-Manual.pdf